Last Updated: April 2025
By accessing and using the Aurenyx website (the "Site") and purchasing products from us, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.
Aurenyx is a consumer electronics brand specialising in premium lifestyle smartwatches. Our products are designed as lifestyle and wellness-awareness accessories and are sold directly to consumers through this website.
We make every effort to ensure that product descriptions, specifications, images, and pricing on our website are accurate. However, we do not warrant that all information is completely error-free. Colours displayed on your screen may differ slightly from the actual product. We reserve the right to modify product information at any time without prior notice.
Important: The Aurenyx Pulse Ultra is a lifestyle smartwatch and wellness-awareness accessory. It is not a medical device. It does not diagnose, treat, cure, or prevent any disease or medical condition.
All prices on our website are quoted in South African Rand (ZAR) and include Value Added Tax (VAT) where applicable. We reserve the right to change prices at any time. Orders placed before a price change will be honoured at the price displayed at the time of purchase.
We accept the following payment methods: Visa, Mastercard, EFT, and cash on delivery (where available). Payment processing is handled by secure third-party payment providers.
When you place an order, you will receive an order confirmation via email and/or SMS. This confirmation acknowledges receipt of your order but does not guarantee acceptance. We reserve the right to decline or cancel orders for any reason, including stock availability, pricing errors, or suspected fraud.
We ship to all 9 provinces within South Africa. Orders are dispatched within 1–3 business days. Standard delivery takes 3–7 business days. For full shipping details, please refer to our Shipping Policy.
We offer a 30-day return window from the date of delivery. For full details, please review our Returns & Refund Policy.
The Aurenyx Pulse Ultra is covered by a 12-month limited manufacturer's warranty against defects in materials and workmanship under normal use. This warranty does not cover damage caused by misuse, accidental damage, water damage beyond rated specifications, or unauthorised modifications.
All content on this website — including text, images, logos, graphics, video, and software — is the property of Aurenyx or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or republish any content from this website without our express written permission.
To the maximum extent permitted by South African law, Aurenyx shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product in question.
The Aurenyx Pulse Ultra is a lifestyle and wellness-awareness accessory. It is not a medical device. The data it provides is for general lifestyle awareness only and should not be used for medical diagnosis or treatment. Always consult a qualified healthcare professional for medical advice. For more information, see our full Disclaimer.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these terms shall be subject to the jurisdiction of the South African courts.
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the website constitutes acceptance of any modified terms.
For questions about these Terms & Conditions, contact us at [email protected].